Please select some product options before adding this product to your cart.
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Hello,
I have a product with no variation.
I can’t add this product to the basket, I get the error “Please select some product options before adding this product to your cart.”.
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This topic was modified 2 years, 11 months ago by
victorxtemos.
Hello,
Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/
If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.
If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards
Hello,
Everything is up to date but I still have the problem, even after desactivating the few Third party extensions.
Hello,
We have now checked this concern on your Site as you have provided the WP-ADMIN Login details, the thing was you have selected the mentioned Product (of which you have shared the URL of) as Variable Product on your Site: https://snipboard.io/Q1mi3t.jpg
But you haven’t defined any Variations for it which is why you were seeing that prompt of selecting options.
As you mentioned you don’t have any Variations for the Product then you should select the Product as a Simple Product like we have done now on your Site > and now the Add to Cart button works fine accordingly for that: https://snipboard.io/kMcFKg.jpg
One more thing to mention here, under the Simple Product if you want to tag the Brand Attribute and just show it on the Product then you can do that with Simple Product too: https://snipboard.io/jvkiON.jpg
Note: For the time being to make the Add to Cart button appear, we have added an exemplary price on the Product on your Site, which you can change to your choice accordingly. Hope you can understand !
Best Regards
.
