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missing CSS file

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • December 31, 2022 at 6:40 pm #432447

    WPhome
    Participant

    Hello dear XTemos team!
    I found that the RTL CSS is missing, could you please fix this.

    woo-single-prod-el-gallery-opt-thumb-columns-rtl.min.css

    /wp-content/themes/woodmart/css/parts/woo-single-prod-el-gallery-opt-thumb-columns-rtl.min.css?ver=7.0.4 net::ERR_ABORTED 404

    January 1, 2023 at 8:12 am #432466

    Elise Noromit
    Member

    Hello,

    Most likely you have not installed the theme properly. Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    If you have any questions please feel free to contact us.

    Best Regards

    January 1, 2023 at 4:25 pm #432489

    WPhome
    Participant

    I sent access to the admin panel in a private area. But it is unlikely that this is not a correct installation, since there is no this file in the ZIP archive file itself, and I did not install a demo content. That is, there is nowhere for this file to come from.

    January 2, 2023 at 6:55 am #432538

    Elise Noromit
    Member

    Hello,

    You have provided limited access, I cannot view the theme files. At the same time, I see you have set RTL language and I check the header and it is RTL, it means all the CSS files are included.

    Please provide full admin access.

    Best Regards

    January 2, 2023 at 7:28 am #432543

    WPhome
    Participant

    oh sorry, I opened full access.

    January 3, 2023 at 2:20 am #432694

    Elise Noromit
    Member

    Hello,

    Your parent WoodMart theme has the full set of all CSS: https://gyazo.com/b7455eaa30fe7e03fb8152814933a639

    If you have any questions please feel free to contact us.

    Best Regards

    January 3, 2023 at 3:32 am #432708

    WPhome
    Participant

    Hello!
    I didn’t say that I don’t have RTL files,
    I said that there is no specific file -> woo-single-prod-el-gallery-opt-thumb-columns-rtl.min.css.
    Theme accesses it and does not find it and gives an error 404, and I checked it really is not.
    I can add it myself but then this problem will appear again and again..
    -> wp-content/themes/woodmart/css/parts/woo-single-prod-el-gallery-opt-thumb-columns-rtl.min.css?ver=7.0.4 net::ERR_ABORTED 404

    January 4, 2023 at 6:04 pm #433113

    Elise Noromit
    Member

    Hello,

    I have submitted the case to our developers, they are working on the issue and it would be fixed in the nearest release.

    If you have any questions please feel free to contact us.

    Best Regards

    January 4, 2023 at 8:15 pm #433146

    WPhome
    Participant

    Thank you!

    January 5, 2023 at 3:56 am #433211

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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