theme doesn’t work if you install: Measurement Price Calculator
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hello, i installed your theme and the following plugin does not work.
https://woocommerce.com/es-es/products/measurement-price-calculator/
The problem seems to be the coding of the theme, since I tested in other themes if it works correctly.
I would like to know if you are going to try to fix it so that it works. Or I have to change the item, this calculator is an essential option in the project.
I have a problem because almost all the products are calculated by square meters
Thanks a lot.
excuse my English
Hello,
Please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back. Also, please provide the access to the admin dashboard.
Looking forward to collaborating with you.
Kind Regards
I send you the access to the panel thank you very much
Hello,
I have checked the prices on the default theme and there they are the same as our theme, please check the below video.
https://www.loom.com/share/45574b473398469aa51e439c7520474d
If I missed something, please let me know.
Kind Regards
the problem is inside the product
I leave here the examples,
It does not show the calculation or the price of the calculation.
Hello,
Thank you for the clarifications.
Could you please provide FTP access to your server files, so we can investigate what is wrong there?
I await your response.
Kind Regards
Hello, I am attaching the FTP access, I also gave you the cpanel access in the first message in case you needed to access the DB.
Greetings and thank you very much for the support.
Hello,
After we looked into the situation we found that the “Sticky add to cart” option is not compatible with the plugin therefore you need to disable it for using the plugin.
https://monosnap.com/file/jJtMpu1kZyNZIcj48zSvhXoNrrbMY7
Kind Regards
Thank you very much for the support I hope this thread will be useful to more people, greetings and thank you very much.
Hello,
You are welcome!
Always remember that you can reach out to us with any questions you may have.
We wish you a splendid day!
Kind Regards
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