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Not able to select multiple options while product buying

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  • #432727

    imsumitp98
    Participant

    Hello Team,
    I\’m facing problem while my user come to buy something on my t-shirt they are not able to select multiple options in product

    #432804

    Hello,

    1- Sorry to say but we have visited your Site and checked the Product > selected multiple Variants and added them to Cart > and they were added to Cart fine. Please refer to the following Video for reference: https://www.veed.io/view/15faa6fe-2913-4222-be2e-10613f22a5d5

    2- Sorry to say but right now there is no option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.

    Although, the Theme has a Frequently Bought Together (FBT) option available which isn’t exactly the same but works similar to what you have referenced. Here is the Guide to that: https://xtemos.com/docs-topic/frequently-bought-together/

    Hope this helps !

    Best Regards

    #433241

    imsumitp98
    Participant

    Hello Team,
    but we want combo offer option without that how can we sale our combo’s
    “Bought Together” option is not good enough for our combo
    please give us solution
    and one more thing
    When we testing our products we can’t see color variations without selecting a size Why?
    Please resolve this

    #433345

    Hello,

    1- Unfortunately, sorry to say but the Theme itself doesn’t have such combo features available right now. You might want to look for a third party Plugin in this regard that best meets your needs and requirements. Hope you can understand our limitations in this regard.

    2- The thing is, according to the default working of the Variable Products under the WooCommerce, if you have defined two Attributes for a Product and using them as Variants then to make the Product add to cart both of them needs to be selected, even if any of the Variant value of an Attribute is separately defined too. So, this is how it works for the Variable Products under WooCommerce.

    You can once check your concern with the default WordPress Theme activated too to confirm it more and if you find any difference then mention us so that we can further look into this.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)