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Problem with the activation of the template

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • January 4, 2023 at 12:00 am #432907

    Roland-6524
    Participant

    Hi Xtemos Team

    I have puchased the theme Woodmart some months ago. I used it for MY website. But I changed the name of the website. So I have to reinstall it again for the new name. But I have problem with this new domain which is already taken by someone else. So I wanted to install it with the new name I have taken. But I have a message that lets me know that it’s impossible because I have to use it just twice. It’s the same website which has just changed name because of some problems of name. Just all. Please, how to activate with my purchase code in order to enable auto updates. Thank you.

    January 4, 2023 at 7:06 pm #433127

    Elise Noromit
    Member

    Hello,

    You need to be registered on the site with the purchase code. If you have a few, you can add them all.

    Then enter your account: https://gyazo.com/08d064150e447cb83628cb2278536361

    You will see all the purchase codes assigned to the sites, delete those you do not need.

    If you have any questions please feel free to contact us.

    Best Regards

    January 5, 2023 at 3:10 am #433199

    Roland-6524
    Participant

    Thank you very much. I do appreciate the support you provide with this template. I will recommend you. Regards

    January 6, 2023 at 6:11 am #433473

    Elise Noromit
    Member

    We are always happy to help you, write to us when you have any difficulties or issues with our theme.

    We would be grateful for your rate and feedback on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

    Thank you in advance!

    Wish you a wonderful day!

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Viewing 4 posts - 1 through 4 (of 4 total)