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Split: Cache Plugin

Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 4, 2023 at 3:34 pm #433069

    allannuxweb
    Participant

    Hi there, please l have a problem with the spacing widget on elementor its not showing the adjusted space and also the default elementor animation effects are not working on the live preview. please assist

    January 4, 2023 at 3:56 pm #433083

    Luke Nielsen
    Keymaster

    Hello,

    Please send some screenshots or the video for a better understanding of your issue. Also, please provide the access to the admin dashboard so I can check what is wrong there.

    Kind Regards

    January 4, 2023 at 4:33 pm #433098

    allannuxweb
    Participant

    Okay l have sent the video to the Private content

    January 4, 2023 at 5:54 pm #433112

    Luke Nielsen
    Keymaster

    Hello,

    1. You have provided the login for the access but in your case, it is an email:

    https://monosnap.com/file/UD6YyLMu6I1tmR7r2By75BlVdLObL8

    2. The “Spacer” element is related to the Elementor so please check how it works with the default WordPress theme, and also check the Elementor’s animation and sticky option on the default theme.

    Let me know the results.

    Kind Regards

    January 4, 2023 at 6:19 pm #433123

    allannuxweb
    Participant

    Please use the given link to login

    January 5, 2023 at 10:38 am #433258

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the link to login.

    As I mentioned above, the “Spacer” element is related to the Elementor so please check how it works with the default WordPress theme, and also check the Elementor’s animation and sticky option on the default theme, so then we will know whether our theme issue is it or not.

    Kind Regards

    January 5, 2023 at 2:21 pm #433324

    allannuxweb
    Participant

    yes, its works perfectly with the other themes without any problems. Soo, you need to check your theme

    January 5, 2023 at 4:32 pm #433370

    Luke Nielsen
    Keymaster

    Hello,

    Ok, in this case, please confirm the permission for the plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)