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Blank Page

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  • January 6, 2023 at 8:33 pm #433676

    uros.drugi
    Participant

    Hello,
    we’re recently facing website blank page issue. https://prnt.sc/BZRMa-m8ujJz
    We already did almost all the fixing but didn’t work for us. Our methods are:
    1. Increasing php version
    2. Increasing php memory limits and file upload
    3. Troubleshooting all themes by disableing them one by one
    4. Troubleshoting themes

    January 6, 2023 at 8:34 pm #433677

    uros.drugi
    Participant

    access has been attached to the private comment, thanks

    January 7, 2023 at 3:55 am #433698

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Most likely theme files (functions.php) have been damaged. Please try to upload the theme in the Dashboard > Appearance > Themes. Upload and agree to replacement.

    Let us know if the problem remains.

    Best Regards

    • This reply was modified 1 year, 11 months ago by Elise Noromit.
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Viewing 3 posts - 1 through 3 (of 3 total)