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the cart and checkout page was always redirecting to homg page

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 8, 2023 at 7:25 am #433799

    sangleung01
    Participant

    I am facing an issue that the cart and checkout page was always redirecting to homg page, everytime, the customer and admin went to cart and checkout page, but it is not available to be there, because these two page will redirect to home automatically, Please help to fix this issue ASAP

    January 8, 2023 at 11:28 pm #433837

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    This is Woocommerce functionality. WoodMart theme does not influence. Most likely you have configured the Woocommerce incorrectly or some of the plugins influenced.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    January 9, 2023 at 8:32 am #433888

    sangleung01
    Participant

    I change to other theme to check this issue, there is no these issue with other theme, but only your theme have this issue, these issues are from your theme, you must fix these isssues by your technicals, you can not just throw these issues to others.

    January 9, 2023 at 5:45 pm #434007

    sangleung01
    Participant

    when you can help to fix this issue, it stop my business already,

    January 10, 2023 at 5:19 am #434086

    sangleung01
    Participant

    Please fix the issues ASAP, and I update the credential for my site

    January 10, 2023 at 9:02 am #434097

    sangleung01
    Participant

    Please let me know,If you can fix these issues and when you can fix these issues?

    January 11, 2023 at 4:55 am #434408

    Elise Noromit
    Member

    Hello,

    You have enabled the catalog mode: https://monosnap.com/file/sg7ypLME329GdwjVmh1lI112eqTyNQ Please disable this mode and check how it works.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)