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Homepage not loading but opening in elementor widget panel

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  • January 10, 2023 at 4:31 pm #434283

    charity
    Participant

    Hello,
    Please the homepage for my site is not loading but is loading in the elementor widget panel, please help as this is restricting sales for our e-commerce site

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    January 11, 2023 at 6:00 am #434422

    Elise Noromit
    Member

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    January 20, 2023 at 3:13 pm #436644

    charity
    Participant

    Hello we found out that it’s a plugin conflict with jetpack

    Thanks

    January 21, 2023 at 5:57 am #436777

    Elise Noromit
    Member

    Hello,

    We are glad you found the reason.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)

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