Swatches issue (500 error)
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Hello, I am getting a 500 error, I have checked the log and I found this:
#0 /home/cuqpqehk/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/swatches.php(300): woodmart_get_option_variations(‘pa_color’, Array, false, 9424)
#1 /home/cuqpqehk/public_html/wp-content/themes/woodmart/woocommerce/content-product.php(42): woodmart_swatches_list()
#2 /home/cuqpqehk/public_html/wp-includes/template.php(785): require(‘/home/cuqpqehk/…’)
#3 /home/cuqpqehk/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284): load_template(‘/home/cuqpqehk/…’, false)
#4 /home/cuqpqehk/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/functions.php(497): wc_get_template_part(‘content’, ‘product’)
#5 /home/cuqpqehk/public_html/wp-includes/class-wp-hook.php(308): woodmart_woocommerce_main_loop(”)
#6 /home/cuqpqehk/public_html/wp-includes/class-wp-hook.ph in /home/cuqpqehk/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/swatches.php on line 224
What can we do?
Hello,
Please deactivate all plugins except these ones:
WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce
Please switch to the parent theme if you use the child.
After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back. Also, please provide the access to the admin dashboard.
Kind Regards
.
