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Broken Design on shop page

Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • January 21, 2023 at 4:40 pm #436871

    sophie
    Participant

    Hi,
    I’m using your theme for quite a long time on several sites and I still struggle on some settings, even if I try to replicate what I’ve done before.
    I build a shop page with categories. The preview is cool and when I publish it, it’s all different and cool at all.
    See screenshots please.

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    January 23, 2023 at 6:14 am #437059

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    January 23, 2023 at 12:56 pm #437156

    sophie
    Participant

    Here they are.
    Thanks
    Guillaume

    January 23, 2023 at 5:56 pm #437248

    Elise Noromit
    Member

    Hello,

    The default woocommerce shop page is not editable with a page builder. https://monosnap.com/file/EsrDVrD76wZVvu3XmZR59xeO1XjCjz

    You need to delete the page and create a new one and set it here: https://monosnap.com/file/wNeK6stzcj3rw4TsclWwVPg9rWAmq5

    Alternatively, you can recreate the default Woocommerce product archive page by means of the Woocommerce builder: https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart

    Best Regards

    January 23, 2023 at 8:01 pm #437276

    sophie
    Participant

    Dear Elise,
    I’ve done a new page from scratch with Elementor. It is the same : the result is totally different from what I see on my edit page. I don’t understand why it is so difficult this time. I’ve done several shop pages before with your theme…

    January 25, 2023 at 9:54 pm #437860

    Elise Noromit
    Member

    Hello,

    Our developers have created a new page and set it now everything works: https://monosnap.com/file/GytnWEFTWanmlQ63zIgqeEfOZqY3Tt

    You did not remove the content in the Gutenberg: https://monosnap.com/file/pHSA2W7nveSI5UlChkXuJKUvITLUuQ

    If you have any questions please feel free to contact us.

    Best Regards

    January 30, 2023 at 7:36 pm #439076

    sophie
    Participant

    Hi Elise
    Thanks your developper for his help.
    I struggle with one thing more.
    How can I display the product categories on the shop page instead of the products themselves ?
    Is that with the page builder or a theme setting ?
    And when I add some text on the shop page it appears before the products and I would like to put it after the product categories.
    I’ve done it for another website in the past and I don’t find again the right setting.
    You can see the links provided to see the difference.

    January 30, 2023 at 7:38 pm #439077

    bvdbertrand2
    Participant

    i have this issue when i activate WPbakkery

    January 30, 2023 at 7:57 pm #439079

    sophie
    Participant

    The text is now ok, after the products. I use Elementor as page builder…

    January 31, 2023 at 5:39 am #439145

    Elise Noromit
    Member

    Hello,

    WoodMart works with either the WP Bakery builder or the Elementor builder at once, but not with both at the same time. The demo content would be based on the chosen builder. It is not possible to switch from one builder to another after setting everything up.

    The problem could be caused by the builder.

    Best Regards

    January 31, 2023 at 11:34 am #439199

    sophie
    Participant

    Yes Elise, I already know that.
    I only use 1 page builder per website.
    That’s not my question.
    My need is to show product categories on shop page instead of all products. Just to organize the shop.
    How can I do this ?

    February 1, 2023 at 6:20 pm #439647

    sophie
    Participant

    OK…
    That’s now 10 days spent on this and still no clear response. I don’t understand why I cannot reproduce the same design I made on a previous website. It’s really frustrating. I was also blocked on Elementor with the free plan. Also frustrating. Plus the failed speed test (my hosting company, xtemos and wp rocket all say it doesn’t come from their side…) it’s too much for me. I begin to be fed up with all that. So this is a new clear question :
    > Do you have a list of recommend developpers who work with Woodmart themes and are very aware with all features ? I have lost to much time on this.

    February 2, 2023 at 2:55 am #439723

    Elise Noromit
    Member

    Hello,

    You can find the option to show product categories in Appearance > Customize > Woocommerce > Product catalog. https://monosnap.com/file/wsM3ZBR8tsryfHnLye3gcS7wPUKY44

    If you have any questions please feel free to contact us.

    Best Regards

    February 2, 2023 at 7:21 pm #439984

    sophie
    Participant

    Ok ! The shop page is now as beautiful as I wanted 🙂 Thanks !
    BUT !…
    When I click on one product category, it just open the category page without my products but with a special design. If I have sub-categories, I saw the icons and when I click on one of them… It open the sub-category page but no products appear 🙁
    Can you help me solve this please ?

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    February 2, 2023 at 7:24 pm #439986

    sophie
    Participant

    Here is the second part of this category page without any products appearing on it.
    I also add a screen shot of the result I want to have from my previous website with your theme…

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    February 4, 2023 at 4:16 am #440361

    Elise Noromit
    Member

    Hello,

    You can configure that in Appearance > Customize > Woocommerce > Product catalog.

    You will find the option to show products instead of sub-categories on the category page, please disable the layout for the archive page in the Dashboard > Layouts.

    If you have any questions please feel free to contact us.

    Best Regards

    February 6, 2023 at 2:10 pm #440776

    sophie
    Participant

    Hi Elise !
    Finally we got it !
    Thanks for your constant support 😉
    My shop is now awesome !
    Last question (for this time) : Do you have some tech guys who know correctly your theme to recommend ?

    February 7, 2023 at 4:17 am #440941

    Elise Noromit
    Member

    Hello,

    We do not provide customization services.

    At the same time, we are here to guide and assist.

    If you have any questions please feel free to contact us.

    Best Regards

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