Can’t add product in to cart
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Hello!
On my webpage, I can’t add to cart products in a single product page.
It worked when plugins were deactivated and themes were switched.
The main problem is in the theme (child and main).
Sending video explaining:
https://youtu.be/hmwqVMYaai0
Best regards,
Alex
Hello!
I have just turned off the function “AJAX Add to cart” and it works correctly. But anyway I want to fix this issue as I presented in the video.
It starts working correct when I switch to twenty-twenty-two in WP.
Alex
Hello,
Could you please disable all plugins that are not related to our theme so we can check it? Also, turn off the maintenance mode temporarily.
Thank you in advance
Hello!
I deactivated plugins and disabled maintenance mode.
You can take a look at the website.
If you need to turn on/off plugins I will allow you to do this.
The main goal is to solve this problem.
Best regards,
Alex
Hello,
We just tested this on your website and it works correctly for us. Check the video https://gyazo.com/d04e522eb07c74258e175f7df1593ec3
Kind Regards
Hello!
Sorry, but the problem is not solved.
If you try to add the same product in the popup cart by clicking by quantity “+” you can see that popup will start infinitely loading the new product into the cart.
I’m not using the main theme (only child because there are all customizations) and I switched to another WP theme and there works correctly without any disappear and loading.
Please help to solve this problem.
Best regards,
Alex
Hello,
Please update access to the admin dashboard so I can check the issue and the settings on your website.
Looking forward to hearing back from you!
Kind Regards
Hello!
I solved this problem.
There were 2 different domain names and that’s why it workes incorrectly.
Alex
Hello,
Glad that you solved it.
If there’s anything you need, please write me or another member of our help desk team.
We’re here for you!
Kind Regards
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