Search doesn’t work on mobile
-
Hi, in the mobile version i added the search icon on the header, next to the cart. But when i click it the menu opens, so it won’t work. Can you help me?
Hello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
I did it and the problem is still there. I’ll give you the admin access in private content
Hello,
You have added an icon to the mobile header. You need to configure the search as a form view. The mobile header cannot have a search icon (it calls the mobile menu). It is not possible to leave the elements for desktop and hide on mobile.
Alternatively, you can add the search to the mobile menu. You can find the option in the Mobile menu element of the Header builder.
If you have any questions please feel free to contact us.
Best Regards
.
