Home Forums WoodMart support forum Favourites and Wishlist do not work

Favourites and Wishlist do not work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #438618

    McQueen
    Participant

    Hi,

    Favourites and Wishlist are not working in my shop and not in your demo either. Here is a video of your demo.

    https://www.awesomescreenshot.com/video/14353783?key=ea8a4ac152f267cd66e6cc66c7e17609

    Can you check it out? I have tried different browsers. Thank you

    #438661

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #438692

    McQueen
    Participant

    Hi,
    You don’t need my admin access. the video site, is your own demo. can you review it?

    https://woodmart.xtemos.com/megamarket/

    Thank you

    #438809

    Hello,

    Please check this manual and make sure everything is configured properly.

    if you have configured everything properly, please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme, if you use the child and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #438972

    McQueen
    Participant

    Hi,

    The error was due to a deactivation of a Woocommerce feature by the Perfmatters plugin.

    Thank you for your attention.

    #439123

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Favourites and Wishlist do not work’ is closed to new replies.