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All reviews deleted but still showing

Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 30, 2023 at 5:22 am #438810

    steen.r.nielsen
    Participant

    Hi can I get assistance with this problem. I have no reviews i have deleted them all but they are still showing.

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    January 30, 2023 at 6:55 am #438826

    Elise Noromit
    Member

    Hello,

    Please clear the site and browser cache and check the reviews again.

    If you have any questions please feel free to contact us.

    Best Regards

    January 30, 2023 at 1:17 pm #438938

    steen.r.nielsen
    Participant

    I have cleared the cache the old amount of reviews are still showing

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    January 31, 2023 at 3:30 am #439126

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    January 31, 2023 at 12:16 pm #439216

    steen.r.nielsen
    Participant

    I ended up using a backup restore. Thanks for your help.

    February 1, 2023 at 3:52 am #439400

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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Viewing 6 posts - 1 through 6 (of 6 total)

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