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Header Builder doesn’t work

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  • February 1, 2023 at 10:32 am #439454

    fsktrading
    Participant

    Hi

    I wanted to do some changes on header builder. It is empty when I clicked Header Builder. How can I fix this? See the attached screenshot.

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    February 1, 2023 at 10:41 am #439458

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce
    Please switch to the parent theme if you use the child.

    After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    February 1, 2023 at 9:13 pm #439686

    fsktrading
    Participant

    It works as long as I make deactivate all plugins except you mentioned. Do I have to do that every time when I want to make changes on Header Builder?

    February 2, 2023 at 10:24 am #439792

    Luke Nielsen
    Keymaster

    Hello,

    Yep, you should do that every time when you want to make changes there. In any case, you can once adjust the Header and then activate all plugins.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)