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Image hotspot not working when changing categoris in store

Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 1, 2023 at 7:22 pm #439668

    lpsdlv
    Participant

    Hello,
    I have put a html block with image hotspot inside a woocommerce product category description.

    The problem is that when I navigate to the category using page title categories in the shop the hotspot doesn`t get loaded. After a page refresh it appears. I have attached screenshots and guide on how to replicate the issue in private content.

    February 3, 2023 at 4:34 am #440074

    Elise Noromit
    Member

    Hello,

    Please enable ‘Hotspot element’ and “Product more description” in the Theme Settings > Perfomance > JS. You need to enable Advanced scripts controls and then select and set “Always load” https://monosnap.com/file/Biwg1HT2xKXTmJdg8mrPuKDJLko1jf

    If you have any questions please feel free to contact us.

    Best Regards

    February 3, 2023 at 11:59 am #440170

    lpsdlv
    Participant

    Hello,

    Thank you for the answer! This does seem to fix the issue.

    But is there another way to force load the hotspot script only on the shop page so the performance for other pages wouldnt be impacted? A php snippet or something

    February 4, 2023 at 5:07 am #440369

    Elise Noromit
    Member

    Hello,

    This script would not influence other pages. It would be launched on the pages where you use the hot spot.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)