Product Tabs not showing

This topic has 5 replies, 2 voices, and was last updated 1 year, 9 months ago by Aizaz Imtiaz Awan.

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February 3, 2023 at 4:24 pm #440255

autostoreqa
Participant

Dear Woodmart Team,

I have two major plugins which have tabs that are not showing, can you please help me resolve this as soon as possible.
1) WCFM Vendor Info Tab – I have activated the vendor “Sold By Template – As Tab” but when I visit the product pages there is no mention of the vendor as you can see from the following product: https://autostoreqa.com/product/tobys-24000mah-battery-portable-power-station-bank-station-usb-wireless-charger/
2) YMM – Vehicle Filtment Tab (https://snipboard.io/qK4OIT.jpg)

February 4, 2023 at 11:21 am #440411

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to say but as far as we are visiting your shared page or your Site. It is showing blank, nothing shows: https://snipboard.io/m5UiXC.jpg

So, we are unable to check this further. Also, your mentioned concerns are related to the third party Plugins so please once check how it works with some default WordPress themes like Twenty Twenty Three or WooCommerce Storefront to understand is it our theme issue or not?

Best Regards

February 4, 2023 at 9:22 pm #440483

autostoreqa
Participant

Hi Aizaz,
Sorry about that, we had a technical error on our website.
Please check the website now, I changed the theme and checked the product, finding that both tabs that I require are showing as per the following screenshot:
https://snipboard.io/ifKwLW.jpg

February 6, 2023 at 1:32 pm #440766

Aizaz Imtiaz Awan
Keymaster

Hello,

It seems that the technical error is still persistent on your Site because we still can’t seem to preview your Site. So, kindly please first resolve this Error from your Site and then mention us so that we can check this further on your Site and assist you accordingly.

Best Regards

February 9, 2023 at 6:10 pm #441835

autostoreqa
Participant

Hi,

We have fixed the issue with our website, please check now.
Thank you!

February 10, 2023 at 9:01 am #441941

Aizaz Imtiaz Awan
Keymaster

Hello,

You are Most Welcome.

We are glad that you managed to solve the problem yourself. You are Great!!!

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.
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