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“Frequently bought together” is not working

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #440298

    ceyhuntas
    Participant

    Hi, I I created bundle it as in the document . But it is not working, our theme.

    #440425

    Hello,

    Could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. Also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Also, please share the exact Product URL having Frequently Bought Together added too.

    Best Regards

    #440457

    ceyhuntas
    Participant

    Hi, i am deactivating all the third party Plugins on our Site, remaining the Theme required ones activated. But not working.

    I activate the Parent Theme on our Site, but not working.

    Product URL for Frequently Bought Together
    https://yediginionemse.com/urun/organik-sutsuz-yumurtasiz-sebzeli-bebek-kuskus-250-g/

    Bundle includes
    https://yediginionemse.com/urun/organik-sutsuz-yumurtasiz-sebzeli-boncuk-makarna-200-g/
    https://yediginionemse.com/urun/organik-sutsuz-yumurtasiz-sebzeli-dirsek-makarna-200-g/

    WP-ADMIN Login details of our Site in the Private Content
    Our site is in the testing phase, you can easily edit it.

    #440827

    Hello,

    Your issue has been solved. Actually, the issue is because of the wrong translation on the site: https://gyazo.com/bb56603dc67aa482beb3203579f512dd I have set the translation now: https://gyazo.com/2c9187a7a2250430b164f59e14a78520

    Please check the site now after removing the browser cache.

    Best Regards.

    #440968

    ceyhuntas
    Participant

    Thank you for all your help…
    The issue is because of the wrong translation on the site. But we did not make any special adjustments to the translation. We have uploaded the standard language file. I think the presented language file needs to be checked. Best regards.

    #440972

    Most Welcome!!!.

    Iā€™m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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