Home Forums WoodMart support forum Recently registered product not showing variation images when clicked.

Recently registered product not showing variation images when clicked.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #440650

    Dear Support Team,

    I hope this email finds you well. I am reaching out for assistance regarding an issue I am experiencing with my product page on my website. When I click on the product variation, the selected variation’s image is not showing up in the product image gallery.

    This is causing confusion for my customers and I would greatly appreciate any help in resolving this issue. The problem can be found on this link: https://graficaonlinelojaset.com.br/produto/kit-adesivos-para-motos-personalizados-frases-moto-do-grau/

    Thank you for your time and I look forward to hearing back from you soon.

    Best regards,

    Att. Felipe Rocha

    #440931

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)