Home Forums WoodMart support forum Instagram API

Instagram API

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #441743

    UniqOn
    Participant

    Hello,
    My client has 2 Instagram accounts, 1 personal and 1 professional. When I am following the guide to connect the Instagram API it connects with the Facebook account, which is connected to the personal Instagram account. The professional Instagram account is connected with a Facebook page. So, when I am connecting the API it takes the data from the personal. How can I do it to take the data from the professional?

    #441777

    Artem Temos
    Keymaster

    Hello,

    Try to temporarily disconnect your personal account temporarily. Also, send us screenshots of all steps you took according to the documentation guide.

    Kind Regards

    #442500

    UniqOn
    Participant

    There is now way that the personal can be disconnected according to my client. I am following exactly the guide and it never gives me the option to choose the Instagram account.

    #442508

    UniqOn
    Participant

    Alternative question: You also have the option to manually add the images on page builder, not scraping, not ajax, not API, can I also add videos with that option? Because the Instagram account has also lot of videos.

    #442551

    Artem Temos
    Keymaster

    Hello,

    Videos are not supported either via API or via manual upload.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)