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Clicking on Elementor Data Updater crashes my site

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  • February 14, 2023 at 11:26 am #442806

    lsrpirate
    Participant

    I can’t click this button, it will cause my website to crash after clicking, I disabled all plugins, only keep elementor and elementorpro, still can’t update

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    February 14, 2023 at 12:36 pm #442858

    Artem Temos
    Keymaster

    Hello,

    We have fixed this issue on your website. Please, test it from your end.

    Kind Regards

    February 23, 2023 at 5:14 am #445573

    lsrpirate
    Participant

    Hello, there is no problem after you repaired it last week, but today I updated elementorpro and there is a problem again, please help me fix it

    February 23, 2023 at 11:31 am #445647

    Artem Temos
    Keymaster

    Hello,

    We just tested this on your website and don’t see this problem. Here is a screenshot https://monosnap.com/file/kDaBnIPj09aGhebl3IdsiVDLbogETW

    Kind Regards

    February 27, 2023 at 5:50 am #446547

    lsrpirate
    Participant

    Thank you! The problem has been solved

    February 27, 2023 at 10:36 am #446601

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

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Viewing 6 posts - 1 through 6 (of 6 total)

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