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Double lightbox

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  • #442875

    onlinestore
    Participant

    Hello, I added a gallery (standard wordpress feature) to a product description but when I click on image 2 different lightboxes are opened. I don’t have any media manager plugin installed except those required for Woodmart theme. Can you please help me?

    https://prnt.sc/D4CBRRUUVR1y

    #442945

    Hello,

    Sorry to hear about the inconvenience. On your Site, could you please once check how it works with some default WordPress themes like Twenty Twenty Three or WooCommerce Storefront to understand is it our theme issue or not?

    Best Regards

    #443220

    onlinestore
    Participant

    Hello, I found out that it’s Elementor fault, I disabled lightbox on Elementor settings and the problem is solved… I was hoping for a fix that didn’t involve disabling Elementor lightbox though.

    #443287

    Hello,

    As you have already found out, it was an issue at the Elementor page builder settings level so the best possible solution would certainly be at the Elementor settings level. The Theme directly doesn’t influence it. So, this was the best possible way we suppose in this regard that you have now managed to figure out. You are great !

    Feel free to contact us, if you have any further questions. We are always there for your help !

    Thanks for contacting us.
    Have a great day !

    Topic Closed.
    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)

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