Hello,
It could be the reason due to the cache as you mentioned you are using the WP Rocket and Cloudflare. So, please once try deactivating the Cache plugins and Cloudflare > flush it completely > and then check back the concern again.
Also, please try to update your Theme and Core plugin to the latest version. The latest version of the Theme running is 7.1.0 and the Core version running is 1.0.36.
Can you also please once try to update your WoodMart theme and Core plugin to the latest version by following the given Theme’s Documentation link: https://xtemos.com/docs-topic/update-the-theme/ and then check back the issue again on your Site.
If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.
If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards
.
