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Page overflow bug in product archiv

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • February 15, 2023 at 5:38 pm #443329

    bauer
    Participant

    Hi there,

    we have an issue or an bug in product archive. 10 Pics are loading every site, which is ok for us. You can see that the URL is changing. But if the user is i.e. on page 5, clicks on a single product and goes back he is starting at page 5 in product overview and can´t see the products before. The user has to click on the category again to see al pictures.

    February 16, 2023 at 10:52 am #443511

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say but we didn’t get you exactly in this regard because we have done the same on your Site as you have mentioned and when we click on the back button from the browser after visiting a Product page from page 5 of the Shop page, the previous Product Images are loaded and previewing fine.

    Could you please elaborate your concern more with a Video if possible so that we can get a better idea regarding what exactly you are referring to?

    Because right now things seem to be working fine on your Site as we are seeing.

    Best Regards

    February 16, 2023 at 11:23 am #443539

    bauer
    Participant

    Sure. Please see the issue on the video below.

    February 16, 2023 at 4:21 pm #443649

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say but as far as we have checked the mentioned concern on your Site at our end, it behaves fine in terms of showing previous Products. Please see the following Video for reference in this regard: https://www.veed.io/view/98076030-34ad-426b-9364-ac7fe0e2ba0d

    Best Regards

    February 16, 2023 at 5:12 pm #443668

    bauer
    Participant

    How can this happen?

    February 17, 2023 at 1:00 pm #443873

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We have checked and sent you the Video earlier in this regard, you can check that for reference.

    At your end, please once check back your Site after completely clearing the browser and server cache. Hopefully, it will work fine at your end too.

    Best Regards

    February 17, 2023 at 3:23 pm #443957

    bauer
    Participant

    Sry, but could you explain that more clearly? You sent this video earlier means? I have right now no idea how to fix this issue. This should be solved by adjustments in the theme settings I guess. This issue is on every browser right now. Cache is cleared.

    February 18, 2023 at 12:22 pm #444250

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I mean to say that I did not find any issue on the site as you are showing in your video. Please check my end video which I share with you earlier you can see in my video that there is no issue on your site at my end. Please see the video again:

    https://www.veed.io/view/98076030-34ad-426b-9364-ac7fe0e2ba0d

    Best Regards.

    February 27, 2023 at 12:55 pm #446663

    bauer
    Participant

    Could you pls check again with different browser. Customers asking us for this issue and every team member can see this problem.

    February 27, 2023 at 3:43 pm #446728

    Artem Temos
    Keymaster

    Hello,

    Yes, it is how the Load more button works in our theme. If you don’t want to keep the page number in the URL and always return to the first page, try to disable the “Keep the page number in the URL” option in Theme Settings -> Product archive -> Products grid.

    Kind Regards

    February 27, 2023 at 4:25 pm #446747

    bauer
    Participant

    nooooo way…..tooo easy 😀 solved….

    February 27, 2023 at 4:51 pm #446770

    Artem Temos
    Keymaster

    We are glad that you sorted it out! Feel free to contact us if you have any further questions.

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