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The variation image is not placed when I choose the variation I click on in the

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  • February 18, 2023 at 1:06 am #444144

    cristianbernal212
    Participant

    Even though I have already placed a different image for each variation, and the “pressure” attribute is activated in “Change product image on attribute click”.

    February 19, 2023 at 3:50 am #444354

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    February 21, 2023 at 1:45 am #444824

    cristianbernal212
    Participant

    It was solved, it was a problem with a plugin that generated the images in next generation WebP format,

    Thank you very much

    February 21, 2023 at 5:06 am #444865

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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