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Product video leaves too much space

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  • #444448

    frank-2863
    Participant

    Since the update, the video button has slipped under the product photos. Only after refreshing the browser the page is displayed correctly or after you click on the prev-next-arrows on the image gallery, the video icon slides back to the top.
    Please help to fix the error

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    #444479

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #445043

    frank-2863
    Participant

    Thanks for help

    #445243

    Hello,

    You have added a video with the HTML code. You need to check the code and height. Please consider the option to add the video with the Youtube element of WP bakery page builder.

    This height is stipulated by the code and WoodMart theme does not influence that.

    Best Regards

    #445418

    frank-2863
    Participant

    Hello, thank you for the answer. But this is not correct.
    There is no video embedded. And the error occurs only since the update from you.

    It is about the video, which is embedded with the button in the product photos.
    The distances become only again in such a way as they should be, if on the arrows right or left for scrolling the pictures is pressed.

    BEFORE THE UPDATE was the product name with correct spacing
    AFTER THE UPDATE is a large gap between the product images and the product name. This distance disappears only when you click on the arrows in the image gallery.

    Video embedded with the new button: https://best-of-domrep.com/reisetipp/playa-coson/
    Video embedded with the “old” button: https://best-of-domrep.com/reisetipp/wanderung-im-naturdenkmal-cabo-samana/
    Without video: https://best-of-domrep.com/reisetipp/samana-trek/

    jpg as attachments

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    #445890

    Hello,

    Please enable this option: Generate previews https://monosnap.com/file/MLMX7wkyERL0KnzYaczdFM0VRmXgM1

    If you have any questions please feel free to contact us.

    Best Regards

    #446030

    frank-2863
    Participant

    Thanks, now is working nice.

    #446193

    You are welcome! We are here to help.

    Wish you a wonderful day!

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