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White rectangle footer issue
- This topic has 9 replies, 2 voices, and was last updated 3 years, 4 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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February 20, 2023 at 11:15 am #444577
webmoreParticipantHello, currently I do check my website got a white box in the footer. Also, I tried hiding the mobile footer, but it still seems to display. Can you help me to check it from your end? Please do refer as the screenshot below.
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You must be logged in to view attached files.February 20, 2023 at 4:54 pm #444717Hello,
First of all please update the new version of theme “WOODMART WORDPRESS NEW: 7.1.3 RELEASED” activate and update the all required plugins on your site: https://ibb.co/XkFnqJw
Best Regards.
February 20, 2023 at 6:27 pm #444757
webmoreParticipantAlready update to the latest version please do verify from your end.
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You must be logged in to view attached files.February 21, 2023 at 10:31 am #444925Hello,
We have checked your Site, The WoodMart Core plugin wasn’t updated to the latest version on your Site which is 1.0.36. So, we did that.
After that we checked the mentioned concerns on your Site, things were appearing fine by then. Please check back your Site after completely clearing the browser and server cache.
Best Regards.
February 21, 2023 at 12:27 pm #444964
webmoreParticipantStill got the white issue. Please refer to the screenshot below.
Attachments:
You must be logged in to view attached files.February 21, 2023 at 4:51 pm #445113Hello,
We have visited your Site in real time Mobile view and we are still unable to see those white blocks: https://snipboard.io/2NJjV6.jpg
So, unfortunately we are unable to reproduce the issue at our end. Please check back your Site after completely clearing the browser and server cache.
Best Regards
February 21, 2023 at 5:02 pm #445124
webmoreParticipanthttps://dsabroso.com.my/product/dsb-0004/
Please go to this link & check the footer for this product.
February 22, 2023 at 10:08 am #445285Hello,
There was some “pswp” class being generated there for those white boxes on the Product page Footer that you mentioned. So, we applied the following Custom CSS on your Site to hide them:
.pswp { display: none !important; }Please check back your Site after completely clearing the browser and server cache.
Best Regards.
February 23, 2023 at 5:12 am #445572
webmoreParticipantThe website is working fine thanks!
February 23, 2023 at 9:07 am #445601Most Welcome!!!.
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards. -
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