How do I change the header?
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I JUST paid for this theme and the header builder doesn’t work.. what do i do?
Hello,
We’re sorry to hear that you’re experiencing problems with our theme. Our team is here to assist you and ensure that you have a positive experience.
In order to investigate the issue further, could you please provide us with your admin access? This will enable us to check your settings and identify the root cause of the issue. Rest assured that we will keep your information confidential and secure.
Once we have the access details, we will get to work immediately to resolve the issue as quickly as possible.
Thank you for bringing this to our attention, and we look forward to hearing back from you soon.
Best regards
Hello,
I hope this message finds you well. I am following up to see if you were able to resolve the issue you were experiencing. If not, please let me know and I will do my best to assist you further.
Additionally, I would like to kindly request that you consider changing your rating on ThemeForest if you have found our support helpful. Your feedback is incredibly important to us, and a positive rating would help us continue to improve our products and services for all of our customers.
Thank you for your time and consideration. I look forward to hearing back from you soon.
Best regards,
Xtemos Studio
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