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navigation on the right is without style after update

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  • #445012

    thor-6387
    Participant

    After I installed the last update of the theme, a style sheet is apparently missing. since my navigation on the right (text/html with listing) is now only displayed once without a style.

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    #445130

    Luke Nielsen
    Keymaster

    Hello,

    I’m reaching out to request admin access to your admin dashboard. This access will allow me to check the issue on your side.

    Thank you for your cooperation. If you have any questions or concerns, please don’t hesitate to reach out to me.

    Kind Regards

    #445147

    thor-6387
    Participant

    After I installed the last update of the theme, a style sheet is apparently missing. since my navigation on the right (text/html with listing) is now only displayed once without a style. This formatting error occurred right after the theme update to v.7.1.3.

    #445158

    thor-6387
    Participant

    okay, now my entire theme is damaged (the navigation), no change was made to the header. no new plugins were installed. only the theme update has been updated. I use a child theme, but no changes were made there either. That’s crap, I actually wanted to go online with the shop.

    #445161

    thor-6387
    Participant

    my header banner is no longer displayed either, although it is still activated in the settings.

    #445404

    Luke Nielsen
    Keymaster

    Hello,

    In order to better assist you with your request, we’ll need temporary admin access to your website. Can you please provide us with the necessary login credentials? We understand the sensitivity of this request, and we assure you that we will handle your information with utmost confidentiality.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)