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WPBakery Conflict

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  • Author
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  • March 8, 2018 at 3:57 am #44562

    pfb1
    Participant

    Since today, with the release of WPBakery upgrade, I cannot access my product pages using the frontend or backend editors using Chrome. The ‘edit’ page hangs without loading.
    It works on Firefox – any ideas as to why this is happening and how to solve it.

    Thanks

    March 8, 2018 at 7:19 am #44583

    Artem Temos
    Keymaster

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    March 8, 2018 at 3:29 pm #44718

    pfb1
    Participant

    Hi Artem,

    Thanks for getting back. How do I provide you with my admin access (that doesn’t show ip here)?
    I’ve logged on this morning and it’s the same problem. For about 10 minutes last night I was able to access the pages through edit on chrome and then nothing.

    I look forward to your reply

    March 8, 2018 at 5:27 pm #44741

    pfb1
    Participant

    Hi
    I’ve checked Chromes console and these page errors are coming up.
    My frontend is virtually useless.
    I have uninstalled then reinstalled the wpbakery plugin, disabled all the plugins and activated them one by one and still no joy.
    Finally I have gone into Chrome Console and have this error.
    I only bought this theme on the 5th of March and already I see two updates from WPBakery – one a bug fix that was fixed 8 hours ago with version 7 (seemingly similar). Others on their forum are having the same problem with the ‘frontend’ builder not working.
    I suspect that this is a problem that is going to surface for a lot of people. I really don’t want to purchase a licence now for WPBakery as I have literally only bought the theme

    JQMIGRATE: Migrate is installed, version 1.4.1
    post.php:3831 xlcore script included
    frontend-editor.min.js:3 Uncaught TypeError: vc.frame_window.jQuery is not a function
    at vc.ShortcodesBuilder.buildFromContent (frontend-editor.min.js:3)
    at Object.vc.build (frontend-editor.min.js:9)
    at frontend-editor.min.js:9

    I look forward to your help in resolving this

    Thanks

    March 8, 2018 at 8:25 pm #44754

    Artem Temos
    Keymaster

    Hi,

    You will receive the latest version of the WPBakery with our next theme update that will be released in a few weeks. If you need it right now, you can contact us directly via our profile page on ThemeForest and we will send you the archive.

    REgards

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