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Reviews in wrong order

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  • February 23, 2023 at 1:34 pm #445707

    scholtobos
    Participant

    Hi,
    Since the latest updates the reviews are displayed from old to new instead of new to old. Please see: https://www.finler.nl/overeenkomst/leningsovereenkomst/

    I checked the settings > discussion and they should be shown with newest reviews above.

    Did I miss a setting in the latest release?
    Kind regards.

    February 23, 2023 at 3:11 pm #445735

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    February 23, 2023 at 3:28 pm #445742

    scholtobos
    Participant

    I’m sorry Artem, I’m not gonna do that.

    This problem occurs on both of our websites using Woodmart: https://www.finler.nl/ and https://www.overeenkomsten.nl/

    When I go to settings > discussion and change the order from old to new it shows the reviews from new to old. And when I change the settings from new to old it shows the reviews from old to new.

    This happens on both url’s, also after deactvitating all other plugins. So please check the code of your own theme. For now I have my temporary solution.

    FYI: the problem happens after the release of 7.1. Before that it worked good.

    Have a nice day.
    Scholto

    • This reply was modified 2 years, 9 months ago by scholtobos.
    • This reply was modified 2 years, 9 months ago by scholtobos.
    • This reply was modified 2 years, 9 months ago by scholtobos.
    February 23, 2023 at 5:45 pm #445793

    Artem Temos
    Keymaster

    Hello,

    Yes, you are right. It is currently affected by our own custom sorting mechanism. It sorts all reviews from all pages and not on the current page only.
    We will add a “Default” option to the sorting dropdown in our theme in the next update that will work as per the WordPress settings.

    Kind Regards

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