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bug on product pages

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  • February 26, 2023 at 5:58 pm #446428

    EDEN
    Participant

    Hello, here is the issue, on first page of products from a category, we have a block from woodmart that appears under like on screenshot 1 on url 1

    the issue is that when you swith to page 2 or 3 or more this text under disapears like on url 2

    can you please help us ?

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    February 27, 2023 at 2:59 am #446516

    Elise Noromit
    Member

    Hello,

    Please remove the content from Theme Settings > Foorer > Pre-footer.

    If you cannot find this, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    February 27, 2023 at 11:12 am #446622

    EDEN
    Participant

    hello, we are not talking about the prefooter, this one always appears on every page no problem,

    we talk about a category description, it appears only on first page, disapears on page 2, 3 etc

    February 28, 2023 at 5:37 am #446918

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    February 28, 2023 at 11:17 am #447004

    EDEN
    Participant

    ok

    March 1, 2023 at 5:19 am #447249

    Elise Noromit
    Member

    Hello,

    You have added a description to the category and set the description at the bottom. https://gyazo.com/32b7e6f14672a3af5f8318e6ab723f0a

    You need to delete HTML blocks from the product categories.

    If you have any questions please feel free to contact us.

    Best Regards

    March 1, 2023 at 10:00 am #447304

    EDEN
    Participant

    Hi Elise, I think you maybe misunderstood the question, this description that appears on bottom on each category product page is what we want, the problem is that when they are so many products that there is more than one page, like 2 or 3 pages for example, this bottom description appears ONLY on page 1, on next pages (2, 3 etc) it doesnt appear

    login attached

    March 2, 2023 at 3:54 am #447562

    Elise Noromit
    Member

    Hello,

    Yes, this is the way it works. Please switch to the Storefront theme to see: https://gyazo.com/0f9e52357b99a43f81ca9df5817953d7

    As you can see on the screen this is Storefront, I added a testing description, and when I switch to the next page, the description remains on the first page only.

    All the Woocommerce functionality, which is visually customized by WoodMart is still based on the default behavior.

    If you have any questions please feel free to contact us.

    Best Regards

    March 2, 2023 at 9:36 am #447601

    EDEN
    Participant

    oh ok i see, its really not logical they did it this way… anyway if its their mistake I wont bother you 🙂

    thanks for the feedback !!

    March 3, 2023 at 1:32 pm #447969

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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