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Search bar only searches for post, why?

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  • #447802

    cc152859
    Participant

    Hello, when I click search I can only search for post as attachment. What can I do if I want to make it search for everything about the keyword on the website?

    By the way, is it possible to make the email address lowe case in header? Thank you for your assistance in advance.

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    #447910

    Hello,

    1- As we have confirmed from the Test Site, the Search is showing Products fine when searched. You can check for yourself too: https://blackpearlspro.com/woodmart_support/

    On your Site, can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Further, for the options related to Search you can navigate to the Dashboard > Theme Settings > General > Search: https://xtemos.com/wp-content/uploads/2020/09/search-wd-7.jpg

    2- By default for the Menu Items under the Theme, the text transform is set to uppercase. To make the specific Menu Item case as lowercase, you can go to Dashboard > Theme Settings > Typography > Advanced > there select Custom selector first > and then paste the following Custom CSS selector: #menu-item-8417 a in that > and then change the Text Transform to Lowercase there. See the following Image to get better idea: https://snipboard.io/aqSVs1.jpg

    Best Regards

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