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Cart Count Not Going To Zero After Completed Purchase

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  • March 4, 2023 at 11:49 am #448216

    sexymamaadam
    Participant

    Just updated the theme to the latest version. After a completed sale, the cart icon still shows the number of items in the cart.

    If you go to the checkout page again (either directly or by clicking the cart icon), it appears that the item is still in the cart, but when you go to remove it, it says “Your cart is empty”.

    The link below is to our staging server, but it is the exact environment as the Live site, and it happens here as well.

    March 6, 2023 at 1:19 am #448456

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Contact Form 7
    Mailchimp for WordPress
    Safe SVG
    Slider Revolution
    WooCommerce
    WPBakery Page Builder
    XTEMOS Post Types plugin
    Switch to the parent theme and check the issue.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)