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website search problems

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
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  • #448317

    safwan
    Participant

    I’m having problem. with the search box when i want to make a search on the products by writing the name of the products or the tags of them the products and its variations appear as a suggestion and when i click on the blue circle that i drew on the picture number 2. which says show all the products the picture number 3 appears which says the is no results. the problem is i have to write the specific name of products to search on it! i want a solution as fast as possible please.

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    #448365

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #448790

    safwan
    Participant

    I have tried this before I asked you to check it. I will leave the private content below. so, you can check the problems.

    #448872

    Hello,

    Please provide the site URL or login URL.

    Best Regards

    #449464

    safwan
    Participant

    here is the website, the login content is attached in the previous post

    #449534

    Hello,

    I cannot log in: https://gyazo.com/67a78ca24c16f4a29d315a97340a6480

    Please deactivate this blocking.

    Best Regards

    #450094

    safwan
    Participant

    could you please try again i fix that.

    #450285

    safwan
    Participant

    ???

    #450352

    Hello,

    Please disable Jatpack, so that I could have the default WorPress login page.

    Best Regards

    #450470

    safwan
    Participant

    i have already disable jatpack ….

    #450880

    Hello,

    I still have not option to enter with the access you have provided: https://gyazo.com/9204a2c858eda1b2c8d16376d3b0474c

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)