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website search problems
- This topic has 10 replies, 2 voices, and was last updated 1 year, 10 months ago by Elise Noromit.
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AuthorPosts
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March 4, 2023 at 7:55 pm #448317
safwanParticipantI’m having problem. with the search box when i want to make a search on the products by writing the name of the products or the tags of them the products and its variations appear as a suggestion and when i click on the blue circle that i drew on the picture number 2. which says show all the products the picture number 3 appears which says the is no results. the problem is i have to write the specific name of products to search on it! i want a solution as fast as possible please.
Attachments:
You must be logged in to view attached files.March 5, 2023 at 7:11 am #448365
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
March 6, 2023 at 8:02 pm #448790
safwanParticipantI have tried this before I asked you to check it. I will leave the private content below. so, you can check the problems.
March 7, 2023 at 6:42 am #448872
Elise NoromitMemberHello,
Please provide the site URL or login URL.
Best Regards
March 8, 2023 at 7:37 pm #449464
safwanParticipanthere is the website, the login content is attached in the previous post
March 9, 2023 at 5:32 am #449534
Elise NoromitMemberHello,
I cannot log in: https://gyazo.com/67a78ca24c16f4a29d315a97340a6480
Please deactivate this blocking.
Best Regards
March 10, 2023 at 4:37 pm #450094
safwanParticipantcould you please try again i fix that.
March 11, 2023 at 4:27 pm #450285
safwanParticipant???
March 12, 2023 at 1:57 am #450352
Elise NoromitMemberHello,
Please disable Jatpack, so that I could have the default WorPress login page.
Best Regards
March 12, 2023 at 5:39 pm #450470
safwanParticipanti have already disable jatpack ….
March 14, 2023 at 3:30 am #450880
Elise NoromitMemberHello,
I still have not option to enter with the access you have provided: https://gyazo.com/9204a2c858eda1b2c8d16376d3b0474c
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
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AuthorPosts
Tagged: Products search
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