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Responsiveness issue

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 13, 2023 at 11:28 am #450637

    gspriya.psg
    Participant

    Hi,
    I’m using the parallax theme and I made some changes to the home page sliders and menu(both desktop and mobile)
    Although I can see the changes being reflected on my system(on chrome developer mode), the changes are not shown on mobile devices.

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    March 13, 2023 at 2:13 pm #450704

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    Sorry to say but we didn’t seem to understand your concern. This is the WoodMart WordPress Theme – Support Forum not the others ones.

    If you are using WoodMart WordPress Theme on your Site and require any sort of help related to that then you can elaborate your concern.

    Best Regards.

    March 13, 2023 at 2:22 pm #450711

    gspriya.psg
    Participant

    Hi,

    Yes, I’m using woodmart theme
    My current issue is
    I made changes to the homepage sliders
    And changed header menu for mobile devices

    But the changes are not reflected on mobile phone

    March 13, 2023 at 3:15 pm #450726

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    Please send some screenshots of the header that you changed in the header builder and share the WP admin login details of your site so I will check and give you a possible solution.

    Please check this manual:
    https://xtemos.com/docs-topic/header-responsive-settings/

    Best Regards.

    March 14, 2023 at 9:03 am #450922

    gspriya.psg
    Participant

    Hi,
    Attaching the screenshots for your reference

    Attachments:
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    March 14, 2023 at 1:26 pm #451007

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say but your provided WP-ADMIN Login details are incorrect.

    But as far as we have seen your Site in real time Mobile view, the changes are reflecting fine there: https://snipboard.io/A9EnxI.jpg

    It could be a Cache issue at your end. Please check back your Site after completely clearing the browser and server cache.

    Best Regards.

    March 14, 2023 at 3:09 pm #451059

    gspriya.psg
    Participant

    Hi,
    Thanks for looking into it
    When I debug on my computer screen, I can see the changes being reflected but when I test on actual mobile phones, I don’t see the changes being reflected
    I’ve checked on multiple mobile phones but none of them show the changes

    March 14, 2023 at 5:00 pm #451134

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We have checked on another Mobile view regarding your mentioned concern and the Mobile Menu was still appearing fine there too: https://snipboard.io/NheZAJ.jpg

    So, it certainly is related to being the Cache issue at your end. If you have any sort of Cache enabled from Server end too, then once try disable it > flush it completely and then check back your Site after completely clearing the browser cache. Hopefully, it will appear fine by then.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)