Upgrading from version 6 to 7
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Good afternoon, I have updated the theme and I want to install prebuilt websites, but I am getting the error “AJAX import failed. Please try disabling all external plugins and run the import again. If this does not help, please contact our support center for further assistance.”
Hello,
Thank you so much for purchasing our theme and contacting our support center.
As we can see, you have some content on your website already. Importing our prebuilt website may affect your current website content and configuration. Are you sure you want us to run the import on your website?
Also, keep all external plugins temporarily turned off.
Kind Regards
XTemos Studio
Yes, I think that I can fix everything later
In this case, please, disable all plugins that are not related to our theme temporarily.
plugins disabled
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Can you please tell me when you can start?
As we can see, most of the plugins are still turned on. Please, disable them now and we will check this issue asap.
Kind Regards
We have imported the dummy content on your website. Please, check how it works from your end.
It works, thanks. How can I include such categories?
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Hello,
You can import this predefined layout as an example via WoodMart -> Layouts. Here is a screenshot https://gyazo.com/7d3d7fd494283076b0dc9df21c3f6cc0
Kind Regards
error
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Please, update the WoodMart core plugin to the latest version via WoodMart -> Plugins and test how it works.
Kind Regards
.
