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product rating not working

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 15, 2023 at 2:37 am #451220

    iamfahrig
    Participant

    product rating not working

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    March 15, 2023 at 12:45 pm #451341

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.

    Looking forward to collaborating with you!

    Kind Regards

    March 15, 2023 at 12:56 pm #451342

    iamfahrig
    Participant

    You can disable all plugins except Rank Math PRO.

    March 15, 2023 at 5:28 pm #451454

    Luke Nielsen
    Keymaster

    Hello,

    Some of your third-party plugins affect the “Reviews” functionality therefore the product rating doesn’t work.

    https://monosnap.com/file/0GHkwSeUuJlNjKh9INkm493WA1U3QP

    So please disable all unnecessary plugins and recheck the issue.

    Kind Regards

    March 15, 2023 at 6:01 pm #451465

    iamfahrig
    Participant

    evaluation only works on 1 product. Doesn’t work on other products.

    March 15, 2023 at 6:22 pm #451470

    Luke Nielsen
    Keymaster

    Hello,

    Make sure that other products in their settings have enabled the “Reviews” functionality.

    https://monosnap.com/file/MnKnYOmbjId3DRtChWpGalTEFEyLee

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

    March 21, 2023 at 9:05 pm #453182

    iamfahrig
    Participant

    Thanks, you can close the issue.

    March 22, 2023 at 11:47 am #453293

    Luke Nielsen
    Keymaster

    You are welcome!

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

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