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On Checkout Page Text Disappearing after clicking on it

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    Posts
  • March 21, 2023 at 2:10 am #452817

    Devrental
    Participant

    Hi , after the most recent updates on the theme tethys we noticed the Returning Customer login and Have a coupon text disappear after clicking on it.
    to test further we created a staging site and disabled all other plugins from the website. looks like its a issue from the theme after the most recent update.
    I have attached a screenshot marking the text that disappears.
    kindly have a look
    thank you

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    March 21, 2023 at 10:23 am #452893

    Luke Nielsen
    Keymaster

    Hello,

    May I request you check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Looking forward to collaborating with you!

    Kind Regards

    March 21, 2023 at 4:34 pm #453098

    Devrental
    Participant

    HI , yes i already tested with Twenty Twenty and its not happening there.
    when i activate tethys the issue reappear.

    March 22, 2023 at 1:15 pm #453317

    Luke Nielsen
    Keymaster

    Hello,

    Ok, I got you. In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Looking forward to hearing back from you!

    Kind Regards

    March 22, 2023 at 7:17 pm #453454

    Devrental
    Participant

    Hi 🙂
    yes ofcourse
    i have shared it
    kindly check and please do let me know if you need anything else

    thank you , I appreciate your help

    March 24, 2023 at 11:38 am #453828

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay!

    I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.

    Looking forward to collaborating with you!

    Kind Regards

    March 24, 2023 at 4:12 pm #453919

    Devrental
    Participant

    Hi
    yes ofcourse 🙂
    please feel free to do so
    if you need any staging link you can ask me too

    thank you

    March 27, 2023 at 5:38 pm #454523

    Luke Nielsen
    Keymaster

    Hello,

    Please add the below code into the “Global Custom CSS” area in Theme Settings -> Custom CSS. Then recheck the issue.

    .woocommerce-form-coupon-toggle .woocommerce-info.xts-hide, .woocommerce-form-login-toggle .woocommerce-info.xts-hide {
display: block!important
}

    Kind Regards

    March 29, 2023 at 1:53 am #454969

    Devrental
    Participant

    thank you 🙂
    its working now

    March 30, 2023 at 9:45 am #455444

    Luke Nielsen
    Keymaster

    Great! You are welcome!

    Our customers are incredibly important to us here and your satisfaction remains our priority at all times.

    Let me know if there is anything else I can help and have a good day!

    Kind Regards

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