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On Checkout Page Text Disappearing after clicking on it
- This topic has 9 replies, 2 voices, and was last updated 8 months ago by
Luke Nielsen.
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AuthorPosts
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March 21, 2023 at 2:10 am #452817
DevrentalParticipantHi , after the most recent updates on the theme tethys we noticed the Returning Customer login and Have a coupon text disappear after clicking on it.
to test further we created a staging site and disabled all other plugins from the website. looks like its a issue from the theme after the most recent update.
I have attached a screenshot marking the text that disappears.
kindly have a look
thank youAttachments:
You must be logged in to view attached files.March 21, 2023 at 10:23 am #452893
Luke NielsenKeymasterHello,
May I request you check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Looking forward to collaborating with you!
Kind Regards
March 21, 2023 at 4:34 pm #453098
DevrentalParticipantHI , yes i already tested with Twenty Twenty and its not happening there.
when i activate tethys the issue reappear.March 22, 2023 at 1:15 pm #453317
Luke NielsenKeymasterHello,
Ok, I got you. In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Looking forward to hearing back from you!
Kind Regards
March 22, 2023 at 7:17 pm #453454
DevrentalParticipantHi 🙂
yes ofcourse
i have shared it
kindly check and please do let me know if you need anything elsethank you , I appreciate your help
March 24, 2023 at 11:38 am #453828
Luke NielsenKeymasterHello,
I apologize for the delay!
I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.
Looking forward to collaborating with you!
Kind Regards
March 24, 2023 at 4:12 pm #453919
DevrentalParticipantHi
yes ofcourse 🙂
please feel free to do so
if you need any staging link you can ask me toothank you
March 27, 2023 at 5:38 pm #454523
Luke NielsenKeymasterHello,
Please add the below code into the “Global Custom CSS” area in Theme Settings -> Custom CSS. Then recheck the issue.
.woocommerce-form-coupon-toggle .woocommerce-info.xts-hide, .woocommerce-form-login-toggle .woocommerce-info.xts-hide { display: block!important }Kind Regards
March 29, 2023 at 1:53 am #454969
DevrentalParticipantthank you 🙂
its working nowMarch 30, 2023 at 9:45 am #455444
Luke NielsenKeymasterGreat! You are welcome!
Our customers are incredibly important to us here and your satisfaction remains our priority at all times.
Let me know if there is anything else I can help and have a good day!
Kind Regards
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AuthorPosts
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