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Having trouble with WooCommerce tabs and price placement across website.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • March 22, 2023 at 6:55 pm #453448

    max-6919
    Participant

    Hello,

    First issue, WooCommerce tabs –

    I’ve got two tabs that are pulling in from the backend on the HiTek theme options pages, but then I also have another tab that is used to display the brand, This is pulled from the attributes I believe. For some reason, the two tabs are separated by the tab from the attributes. Is there any reason why this is happening? Please see image. about brand tab should be on right and not middle.

    Secondly is there a way to ensure that all prices are on the same line across the site. Almost like a min-width, as right now I am adding a min-width, and it’s affecting the two-line option on mobile. Prices should all be in a line!

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    March 24, 2023 at 11:26 am #453825

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    1. Please provide access to the admin dashboard so I will investigate it.

    2. I suggest you enable the “One line” for the “Product title lines limit” option in Theme Settings -> Product archive -> Product options.

    https://monosnap.com/file/GGnDdNhFdHn2HhNwHQ5kJ0kAK9SSCF

    Kind Regards

    April 13, 2023 at 12:37 pm #459398

    max-6919
    Participant

    Hello,

    I have replied to your email, but I’ve recieved nothing back for weeks now?

    Can you please get back in touch.

    April 13, 2023 at 3:37 pm #459454

    Luke Nielsen
    Keymaster

    Hello,

    Please, write in this topic. Also, send access via the private area which is the below message area:

    https://prnt.sc/HwoNm1eMRneS

    Feel free to reach out to me anytime when you have anything more to say.

    Kind Regards

    April 13, 2023 at 5:36 pm #459487

    max-6919
    Participant

    Hello,

    Spacing issue is fixed, but other issue continutes.

    Also the two lines on mobile isn’t working even though I have configured this in the backend?

    Thanks.

    April 14, 2023 at 12:51 pm #459646

    Luke Nielsen
    Keymaster

    Hello,

    You can hide the “Brand” tab via Theme Settings -> Shop -> Brands -> turn off the “Show tab with brand information” option.

    https://monosnap.com/file/8OtmG16O14MOCr7zVJVaMhtrMshbRV

    Also, you can change the order of that tab by using the below code, enter it into the functions.php file in your child theme.

    add_filter( 'woocommerce_product_tabs', 'wd_change_tabs_order', 90 );
function wd_change_tabs_order( $tabs ) {
 if ( isset( $tabs[ 'xts_brand_tab' ] ) ) {
  $tabs[ 'xts_brand_tab' ][ 'priority' ] = 100;
 }

  return $tabs;
}

    Kind Regards

    April 14, 2023 at 1:58 pm #459649

    max-6919
    Participant

    Great that’s fixed.

    And what about the issue with the two lines on mobile for products?

    I have enabled the elements that should let me do that in the settings, but it doesn’t seem to work everytime?

    Thanks for all the help!

    April 14, 2023 at 2:36 pm #459657

    Luke Nielsen
    Keymaster

    Hello,

    Can I check the two lines option on your website?

    Looking forward to hearing back from you!

    Kind Regards

    April 14, 2023 at 2:53 pm #459661

    max-6919
    Participant

    Hello,

    Of course.

    Kind Regards,

    Max

    April 14, 2023 at 3:19 pm #459678

    Luke Nielsen
    Keymaster

    Hello,

    I made a video where you can see that it works well: https://monosnap.com/file/1FWqlDE4cQTuxaZeW757mO0bse2vrO

    Try to clear the browser/mobile cache and recheck the issue.

    Kind Regards

    April 18, 2023 at 4:15 pm #460458

    max-6919
    Participant

    Hello,

    Cleared cache on all devices, tried new WIFI, and purged server cache and still no luck.

    Please see screenshot.

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    April 19, 2023 at 2:29 pm #460689

    Luke Nielsen
    Keymaster

    Hello,

    At the moment, you have the “Default” value activated for the “Product title lines limit” option, which means that the “limit” is not working for the titles, you should set the “Two lines” value and only then recheck the issue.

    https://monosnap.com/file/AP7iGIzgJlHI6l6SiEigFwAgJN9YEN

    Thanks for your time and have a great day.

    Kind Regards

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