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Uploading Theme Broke Site, Need Previous Version

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  • March 29, 2023 at 8:33 pm #455292

    web-8532
    Participant

    My site checkout page has been throwing errors, we tried to purchase and update the theme but all that did was overwrite our styles and break the site. We had local backups that we wanted to restore but trying to restore them resolved in a “Basel has filed” message in the theme settings. Out site was on 4.8 before updating to 5.6 please help.

    March 29, 2023 at 8:34 pm #455293

    web-8532
    Participant

    This is the site

    March 31, 2023 at 4:38 am #455803

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please restore your site from the backup, clone, and move site to the testing domain and provide the site access, we will try to update.

    Best Regards

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Viewing 3 posts - 1 through 3 (of 3 total)