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Featured Category section dissaperead

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  • March 30, 2023 at 7:48 am #455404

    eco
    Participant

    Good day
    For some reason, a featured category section disappeared with an update and I cannot see where to edit the style to match how it was, this was the design below.
    I think it was made with elementor and then styled with Xtemos, please can someone assist me if possible
    Thank you

    Attachments:
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    March 30, 2023 at 9:44 am #455441

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    March 30, 2023 at 11:42 am #455498

    eco
    Participant

    Thank you
    Is it possible to maybe add another section in from the theme that won’t conflict with a plugin as I have just updated and cleaned up my plugins and everything is working well on the website and pages except for that one small section? Is there a way to set up that section from scratch from the theme?

    March 30, 2023 at 11:45 am #455502

    Artem Temos
    Keymaster

    Please, send us your admin access so we can check why this element doesn’t work on your website.

    Kind Regards

    March 30, 2023 at 11:46 am #455503

    eco
    Participant

    I need an email address to create a user access please

    March 30, 2023 at 12:33 pm #455529

    eco
    Participant

    Please advise

    March 30, 2023 at 2:43 pm #455587

    Artem Temos
    Keymaster

    Use this email

    April 1, 2023 at 11:54 am #456189

    eco
    Participant

    done

    April 1, 2023 at 11:56 am #456190

    eco
    Participant

    The attachment is what the section looked like there were 3 columns and 2 rows
    It was on the Homepage just above the Heading Text below the image of the wood

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    April 3, 2023 at 9:38 am #456531

    Artem Temos
    Keymaster

    Hello,

    Please, send us your website link as well.

    Thank you in advance.

    April 3, 2023 at 1:13 pm #456653

    eco
    Participant

    ecofurnituredesign.com
    please be careful not to disrupt anything as we just paid a lot of money to update the website it was a huge project done over the last few weeks
    please let me know before you make any changes or do anything

    April 3, 2023 at 2:14 pm #456677

    Artem Temos
    Keymaster

    Hello,

    We just checked your home page but we don’t see the section you showed on the screenshot. Probably, you removed it somehow from the home page because it can’t be removed by itself after the theme update. You can add it now using the Elementor section and products elements.

    Kind Regards

    April 3, 2023 at 2:19 pm #456681

    eco
    Participant

    OK thank you
    Are you able to tell me how to do it please using elementor and product elements?

    April 4, 2023 at 10:00 am #456953

    Artem Temos
    Keymaster

    Hello,

    As we can see, you have successfully added a categories section to your home page already. https://gyazo.com/cdba499c169b2ab6b2538cb6be56ef6d
    Could you please clarify if you still have any questions regarding it?

    Kind Regards

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