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Problems with Cart and Checkout

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 4, 2023 at 1:42 pm #457065

    p.sekula
    Participant

    Hi,
    I have an urgent problem
    When my customers try to add Product to the Cart, the cart left side window opens and it is blank.
    As well there is no option to view it nor go to check out.
    Please see the video showing the problem

    https://www.loom.com/share/1e4dc1ce9ea448a39a521592a18c10ab

    Thank you for your help
    Best regards
    Shamack

    April 4, 2023 at 4:45 pm #457155

    Artem Temos
    Keymaster

    Hello,

    It seems to be a conflict between the Elementor PRO plugin and WooCommerce. We have already checked and it doesn’t work also with a default Storefront WooCommerce theme. You need to contact Elementor PRO developers for help on this matter.
    Let us know if have any further questions.

    Kind Regards

    April 4, 2023 at 4:52 pm #457158

    p.sekula
    Participant

    Hi,

    Please could you contact them. If this is the issue you claim then other people have the same problem and it means in is global problem with your Theme. I am sure it would be in your own interest to sort this out with Elementor and Woocommerce
    Thanks
    Shamack

    April 5, 2023 at 10:16 am #457360

    Artem Temos
    Keymaster

    Hello,

    Since the Elementor PRO version is not required for our theme we don’t have support from developers. But since you own a license you can get support from them on this issue.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)