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How to make SOLD OUT product’s Add To Cart button unclickable?

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • April 12, 2023 at 3:44 am #459058

    Orange
    Participant

    Hi,
    Is it possible to keep the sold-out products showing on the shop page but disable the add to cart button?
    Thanks!

    April 12, 2023 at 10:59 am #459109

    Luke Nielsen
    Keymaster

    Hello,

    The “Sold out” products always showing on the Shop page, also for a such products the “Add to cart” button is hidden.

    https://monosnap.com/file/22OzSeQtdsntTxyOOuIhEXS7CtKXly

    https://monosnap.com/file/y1QjtBRHXKIdIIWQzwlNlbnfqYBRXA

    Please clarify your issue because such behavior is available by default. I await your response.

    Kind Regards

    April 12, 2023 at 6:26 pm #459270

    Orange
    Participant

    Thank you for your reply!

    https://petcron.hk/shop/?filter_brand=weruva

    Please look for a product named “Weruva Amazon Livin’ 雞肉及雞肝貓罐頭”.

    For this product, both variations are sold out, but the add to cart button is still showing and clickable.

    Especially for mobile user, the add to cart button is no difference: https://prnt.sc/X0w-ePD87d0y

    April 13, 2023 at 9:31 am #459343

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    April 13, 2023 at 4:59 pm #459475

    Orange
    Participant

    Sure! Thanks for your time!

    April 14, 2023 at 9:36 am #459601

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.

    Looking forward to collaborating with you!

    Kind Regards

    April 14, 2023 at 5:37 pm #459733

    Orange
    Participant

    Yes, please go ahead

    April 17, 2023 at 10:41 am #460121

    Luke Nielsen
    Keymaster

    Hello,

    I have checked it with the default Storefront theme and there is the same behavior.

    https://monosnap.com/file/snkRLynFw0IpcaYpPxG9A2GMawpCrj

    The “Add to cart” is hidden when you haven’t defined prices for the variations in the settings of the product, like there: https://monosnap.com/file/y1QjtBRHXKIdIIWQzwlNlbnfqYBRXA

    So in general, as shown in the above video, even if you have the “Add to cart” button, the product cannot be added to the cart because of “Out of stock”.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)