Home › Forums › WoodMart support forum › Cart button does not send user to cart, just opens blank area on the page

Cart button does not send user to cart, just opens blank area on the page

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 15, 2018 at 1:22 am #46105

    pbucker
    Participant

    Hi,
    On my website using this theme, the cart button that is in the upper right hand corner of the page does not redirect users to the cart. Instead it just opens up a blank area. Please see screenshots.

    Attachments:
    You must be logged in to view attached files.
    March 15, 2018 at 7:19 am #46133

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    March 15, 2018 at 7:16 pm #46312

    pbucker
    Participant

    I can’t disable everything, no. Most of those plugins I have are required for functionality of my website, but you can disable them when you login.

    March 15, 2018 at 8:02 pm #46323

    Artem Temos
    Keymaster

    So we can disable all plugins on your website for testing purposes, right? For your information, we will do this tomorrow morning. Our timezone is GMT +2 and it is 21:55 now.

    March 16, 2018 at 12:36 pm #46451

    pbucker
    Participant

    Yes.

    March 16, 2018 at 1:39 pm #46480

    Artem Temos
    Keymaster

    It seems to be a problem with some of the installed plugins. Try to disable these two plugins

    Woocommerce Poor Guys Swiss Knife
WC Speed Drain Repair

    Regards

    March 16, 2018 at 3:31 pm #46529

    pbucker
    Participant

    Thank you

    March 16, 2018 at 4:19 pm #46538

    pbucker
    Participant

    Also, please delete my replys that contain sensitive information. Thank you

    March 16, 2018 at 8:13 pm #46563

    Elise Noromit
    Member

    You are always welcome. If you have any further questions please feel free to contact us. Please note all confidential information has been protected and hidden.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Cart button does not send user to cart, just opens blank area on the page’ is closed to new replies.