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Product issue

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  • #461516

    shemichkaltd
    Participant

    I am not sure why but all the products have appear on the home page of the theme (which is “Mega Electronics”) but when I click on any page it is showing me 404 – not found. I guess that I didn’t upload the products some how but they are listed in the Product section in the admin panel? What shall I do?

    #461519

    shemichkaltd
    Participant

    Another problem is that there is no Child theme.
    And if I Install WP bakery the whole site is crashing.

    #461555

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #461577

    shemichkaltd
    Participant

    Okay just gave you access in the Private content part.

    #461844

    Hello,

    The problem is caused by your configurations: https://gyazo.com/e52ef2d3a27cc6680322261fef4523f4

    Please try this way: https://gyazo.com/99bc6f4a0bb1cd42dc1c372700a3c0db

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)