Brand does not appear on all products
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Can’t set up Brand on attributes section under simple product. When I save it is gone. Some products works well.
Hello,
Please make sure that you have set for the brand attribute the “Visible on the product page” option.
https://take.ms/M4Rw8
Otherwise, please provide access to the admin dashboard so I will investigate it on your side.
Kind Regards
hi
Thanks for the quick reply.
Have checked, see that everything is correct.
Created user access for you. Thanks
Hello,
Please give me full access, and confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.
I await your response.
Kind Regards
Hello,
After deactivating all unnecessary plugins and enabling the default theme, the issue still persists, here is a video:
https://take.ms/00MFz
It means that the issue is related to WooCommerce because it is their functionality. I suggest you contact their support for further solutions.
Kind Regards
Okay
Thank you for good service and follow-up.
Impressive.
Have a nice day.
Br
Murat
Hello,
You are welcome! If there’s anything you need, please write me or another member of our help desk team.
We’re here for you!
Kind Regards
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