Woodmart Product Page Gallery Issue

This topic has 3 replies, 2 voices, and was last updated 1 year, 7 months ago by Aizaz Imtiaz Awan.

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April 25, 2023 at 11:06 pm #462113

abbasmohsinfreelancer
Participant

On product page of http://92782.tech/ I am having a strange issue as I made page in elementor pro the product images gallery is not working properly as you can see in attach video or on this page https://92782.tech/product/womens-usa-2023-24-away-jersey/ that when I select any variation main product image disappears. Also gallery is not clickable kindly let me know soon

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April 26, 2023 at 1:59 pm #462276

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Switch to the parent theme and check, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards.

April 26, 2023 at 6:51 pm #462403

abbasmohsinfreelancer
Participant

I did that and the issue is due to plugin YITH WooCommerce Product Add-ons & Extra Options Premium when i activate that along with this theme I face this issue

April 27, 2023 at 9:55 am #462542

Aizaz Imtiaz Awan
Keymaster

Hello,

So, this seems to be a third party Plugin level issue for which you might want to consult the respective Plugin Support because according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

If you have any questions please feel free to contact us.

Best Regards.
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